Privacy Policy
Xavier Graphics, LLC is committed to protecting your privacy. In order to provide a quick and accurate response to your logo design or web design order, Xavier Graphics, LLC asks only for the information necessary to complete your order with precision. All the information is strictly for the use of Xavier Graphics, LLC and its partner Cimetta Design, Inc, it will not be shared with any other third party unless previously stated or requested by Xavier Graphics, LLC.
The information we gather and how we use it:When you order a logo design or a web design, we need to know your name, your company’s name, your email address, and your mailing address. This allows us to process and complete your order and to notify you of your order status. We also ask some information about your company in order to have a creative direction for your company’s logo design or web design needs. All the rights to the Logo or website or project artwork and design we create at the request of a client belong to such client.
Refund Policy
We guarantee your full satisfaction or your money back. An administration fee of 3.5% of your original purchase price will be deducted from the amount refunded. The refund policy will not take effect in any of the following events:
- If you purchased a “Special Package”.
- If you have approved your design or website.
- If work was commenced on one of your samples and 3 or more design changes were effected at your request.
- If the party for whom the project is being designed closes, or changes its name, or changes its activity.
- If the project was cancelled for reason(s) unrelated to the design or web work of Xavier Graphics, LLC.
- If you do not communicate with Xavier Graphics, LLC for more than 3 months following the submission of the design.
- If other design companies were hired to work on the same logo or website design project at the same time.
License of Rights/Copyright and Agreement
Subject to Designer’s portfolio rights below, Xavier Graphics, LLC grants to the Client the exclusive, perpetual and worldwide rights to reproduce, display, distribute, and create derivative works based on, the selected final design in all media. All preliminary, unused, and in-progress artwork remains the property of the Designer and no rights to use such preliminary works are granted hereunder. Under U.S. Copyright law, Designer retains all copyright in and to the preliminary works and the final design.
Xavier Graphics, LLC does not file a trademark application with respect to the logos or items designed for its client. The client is free to register as a trademark the design created for it by Xavier Graphics, LLC.
In the event that payment for any project is not made in accordance with the payment policies of Xavier Graphics, LLC, then all of client’s rights in and to the results of the project created for it, including any trademark property, will immediately revert back to Xavier Graphics, LLC.
Do not reproduce any work on this site without the expressed written consent of Xavier Cimetta.
Portfolio Rights
Xavier Graphics, LLC retains the nonexclusive, perpetual and worldwide right to display, reproduce and distribute the designs in Xavier Graphics, LLC portfolios and website, and third party trade publications or exhibits, solely for the purpose of promoting or exemplifying Xavier Graphics,LLC’s work, and the right to be credited with copyright ownership and authorship of the designs in connection with such use.
Client Provided Material
Any idea provided by the client: sketch, copy, fax, file… that Xavier Graphics, LLC is asked to use in the logo design, website design, or any other design process removes its responsibility from any copyright violation or warranties. In such circumstances Xavier Graphics, LLC cannot guarantee the originality of its work and therefore will not be held liable for any damages or violations.
Unless agreed by Client and Designer, Client shall provide all photographs utilized by Designer and warrants that he/she has permission to use all photographs provided and shall hold Designer harmless for any copyright or other violation which arise from the use of photographs supplied by Client.
Timelines
The general delivery time line for the first logo design concepts is 5 business days, unless otherwise stated. Every following change will be delivered in 1-2 business days.
More complex changes or redraws may be delivered up to 5 business days (depending on the complexity of work).
All redraw deadlines are determined by the receipt of all necessary information pertaining to the re-designing of the logo.
The general delivery time line for a website design and completion in contingent on the complexity of the site.
Xavier Graphics,LLC, its Designers or its agents or employees shall not be held liable for any incidental or consequential damages that arise from the Designer’s failure to perform any aspect of the Job in a timely manner, regardless of whether such failure was caused by intentional or negligent acts or omissions of the Designer or a third party.
Font information
Xavier Graphics, LLC will provide all font names used in the logo design process upon request. Website font names will be provided upon request.
Xavier Graphics, LLC does not provide the actual font files.
Loss of Data
Xavier Graphics, LLC will take all appropriate precautions to safeguard its servers and data contained within, however Xavier Graphic, LLC will not be held responsible for any loss of client data stored or intended to be stored on the servers and on back-up devices. The client will not be entitled to any form of compensation from Xavier Graphic, LLC in the event of loss of data, therefore it is recommended that the client also takes steps to back up his/her logo, website, or design materials.
Retrieval of documents at a later date will incur additional charges.
Prices and Services
Xavier Graphics, LLC may make changes to any items on XavierGraphics.com and information provided on it, i.e. publications, prices, technical specifications, promotions and product offerings at any time and without notice. This includes any and all quotes and prices provided.
Cancellation Policy
In the event of cancellation of work by Client, ownership of all copy rights and original artwork shall be retained by Xavier Graphics, LLC.
Completion of Project Policy
Client is responsible for proofreading and approving all work. Designer will make a reasonable attempt to prevent typographical and grammatical errors, however the responsibility for proofreading the work is solely the Client’s responsibility, and Designer is not responsible, whatsoever, for damages sustained by any typographical or grammatical errors.
Text, photographs, and images should be supplied on disk or other electronic media in the appropriate format to prevent additional charges for typing or scanning. Client agrees that it shall not hold the Designer or its agents or employees liable for failure to perform any aspect of the Job due to lack of text, photographs, and images provided by Client.